Gamblers Connect · Overview

Gamblers Connect sole mission is to provide you with the facts. Gambling is all about the customer, and we know this very well. Gamblers Connect only reviews and presents top trusted casinos, with the ultimate goal being to provide you with the best gambling experience. The only thing that keeps casinos alive is the money from the player, and nothing is more important than that. All of our gathered data is provided through meticulous research with one goal in mind – to the ‘dirty’ work for you. With over a decade of experience in the gambling industry, our team of professionals is here to make sure you get literally every detail and information concerning the casinos and everything in it.

We do not love sugar-coating and false evaluation in order to benefit from certain casinos. No matter how painful, it is our obligation to bring you the truth. Safety and fairness is a top priority, and there is no way around it. We constantly hear about biased sites that post false information in order to benefit in a certain way. Gamblers Connect condemns any such behavior and we are against all false-heart promises. Our team knows that it is all about getting the right information, right on time. Meaning, however painstaking or bad a casino or a slot may be, we will tell you. The same goes for everything from bonuses, up to simple things as design and style. In other words, Gamblers Connect will bring you the goods, you just make your pick.

Gamblers Connect Standard

All of the reviews and evaluations are based on a specific Gamblers Connect criteria. We have a strict list of regulations and obligatory features that each casino must employ in order to be pinned among the best. There is a certain standard that must be maintained when it comes to the well-being of the customer. Gamblers Connect have a unique approach when it comes to evaluation, since we always put ourselves in the customers shoes. That means playing at the casinos with our money, and with utmost transparency. Afterwards we just compare our experiences, and start evaluating based on our pre-conceived criteria. Take a look at some of the 'Must' features each casino must possess, on the list below:

• Reputable licensing & General Safety
• 24/7 Customer Services (or at least a responsive one)
• Well Known & Safe Payment Methods
• Frequent Auditing
• Top-Notch Software Providers
• Plethora of games
• Modern & Up to Date
• Generous Bonuses (especially with low wagering)
• VIP/Loyalty Program
• Mobile Friendly

These are some of the most important features we expect to see in an online casino. Regardless of income and style, each casino should employ at least 7/10 for any chance to earn a spot among the best. Our rigorous criteria and scrupulous approach is applied whatever the subject of our research. The sole purpose is to nullify all risks and protect your interests while giving you nothing but the truth.

Licensing & Safety

It is imperative and absolutely essential for a casino to obtain a license before going into business. And the majority of casinos do exactly so. However, there are certain exceptions where we run into a well-equipped casino, just to find out there is no license badge at all. This is a major drawback for every casino, since it represents the best proof of safety and transparency. While any kind of license puts one mind at ease, we would like to point out that the UK Gambling Commission, Malta Gaming Authority, Gibraltar Gambling Commission and the Alderney Gambling Control Commission are considered most trustworthy and strict.

This doesn’t mean that the other license regulators are shady, but simply is a matter of influence and experience. Regardless, we believe that is better to have at least some license from any authorized governing body, rather than none. In addition, we also take into consideration independent reports from unofficial governing bodies, as well as casinos with any official awards. Furthermore, we value if a company is publicly available for trading in the stock exchange, since most of the time this indicates that we are talking about a serious house.

24/7 Customer Service

We cannot point out enough the importance of having an impeccable Customer Service. This can be one of the deal makers or deal breakers, all depending on the quality of service. The customer support needs to live up to its name, and really be a support 24/7. That is because it is the only way of direct communicating with the casino, and as such it is a must to be customer-centered and responsive.

Gambling is a world of money and deadlines, and if the service is not according, then nothing can work. We found that many sites lose customers due to poor service and slow response time. Another reason why we believe every casino should have a 24/7 customer service. And if there is not a 24/7 support, then a fast response time is what we really want to see.  Anything that will show concern and genuine wish to assist the customers as promptly and efficiently as possible.

Frequent Auditing

Another key feature that a casino must have is frequent audit. We cannot stress out enough how much how big of an importance this is. Basically, a casino that performs regular audits is a well-balanced and fair casino. The process of auditing is performing frequent control and risk assessments in order to improve the overall experience. It is absolutely crucial for a casino to perform audits on the regular, and if it were to us we would mandate an obligatory monthly auditing process. What is most important is that the casino offers fair odds in a secure and controlled gambling environment. Gamblers Connect are a firm believer that the customer should always come first, and we always care about you and your well-being.

Games & Software

We believe that your money are worth as much as ours, so we take this part pretty seriously. Every time we visit a casino the first thing we do is go straight to the game section, since we know most players do just so. In modern gambling it is unimaginable for a casino to lack games or top-notch software. Thanks to the plethora of providers, today we have literally thousands and thousands of games, with more emerging daily. That is why it is unacceptable to look past such matter. What we want to see are up to date games, with only high-quality graphics and hefty rewards. The games must be multi-device, meaning available versions for mobile, lap-top or tablet. We must say that testing the games and software for you is probably the best part of our job. And we tend to keep doing it just for you. And us.

Most Interesting Topics

Gamblers Connect is on a mission to get you nothing but the highest quality entertainment and everything with that. We know that in today's fast-paced world it is a great endeavor to attract, yet again to maintain the customer’s attention. And we can't blame anyone. With all of the constant information bombarding and new content emerging on a daily basis, it can be quite a conundrum to keep the customer interested. That it is way we feel it is a key factor to be able to explore, produce and present you with only what really matters. Whether it is an upcoming casino, or a new game, or even worldwide gambling events, we will specially select the perfect content for you. And due to the decade of experience that our team has in the gambling industry, you can be sure to get nothing but the most interesting topics and entertainment.

Who Are We & Why Trust Us

Gamblers Connect is an enthusiastic team of professionals with the goal of serving as the medium for everyone with the desire to get premium gambling-related content without doing anything.

We believe that everyone should be up to date with everything that goes on in the gambling industry, in order to be as equal as possible to the already favored casinos. That is the real reason why we are doing this. Consequently, it is imperative to keep the player happy. And the best way for that is to make the customer feel safe and relaxed. Gamblers Connect understands this better than anyone, since we are on the same team.

We know that every industry depends on the customer, and gambling is definitely no exception. Our team wants you to be able to have the best insight, 24/7. The decade of experience means that we have nothing but professionals under our employ. And their sole goal is to bring you nothing but the most transparent, objective and high quality content. Everything you see is updated on a daily basis, and undergoes frequent auditing. Gamblers Connect mission is to keep you happy and informed about everything that is going on in the gambling world.