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Hello Kenny,
We understand your frustration, and, honestly, this situation is strange for us too. We have contacted the payment provider regarding this case, and we’re waiting for their reply. However, today at 09:29 UTC both your deposits were processed successfully. You can check it when you log in to your casino account.
Best regards,
Bitslot Casino Support
Dear Kenny,
As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Complaints Team, Gamblers Connect