Jan 17/25 was playing Sugar Rush 1000 on Cherry spin casino No bonus promo used All my own cash. Played $100 per play bonus spins and won 12 spins. Then won another 10. (22 total)
Won $4333.00 and change in one spin. Then was next few spins then it said I won $5000.00 in 19 spins. Cleared my account to zero and then logged me out. I logged back in and went to Sugar Rush 1000. My original 4300 plus change was only account still but the $5000.00 win was not. I went to replay and there was nothing available. Game transactions and wins and losses was also not available I contacted support immediately via chat and was told it was sent to technical support. Another chat told me sent to finance. I have heard nothing since. This is a legitimate win and i. would like the money. Please help The I have told me it has went to technical and now awaiting a response from finance. It has been 18 days. The replay and transaction history are not available to view either.
Melrose