
The UK gambling support charity GamCare has unveiled a new digital campaign in partnership with the creative agency 23red, part of CapGemini.
The innovative, year-round initiative is designed to make the often-hidden emotional and psychological impacts of gambling harm more visible and recognizable to the public.
The campaign’s primary target audience is men aged 18 to 44, a key demographic identified as being at a higher risk of experiencing gambling-related harm.
The initiative also aims to reach those who are affected by a loved one’s gambling, with organizers noting that women, in particular, are often significantly impacted when a family member’s gambling becomes problematic. A major push for the campaign is scheduled for the New Year, a period that traditionally sees a peak in demand for GamCare‘s helpline services.
At the heart of the campaign is a powerful 30-second film that utilizes metaphorical imagery to portray the feelings of entrapment, confusion, and inner turmoil that can accompany harmful gambling behaviors.
Shorter 15 and 6-second versions of the digital ad will also be deployed across various online platforms.
The creative strategy behind the campaign is to move beyond traditional awareness messaging tropes and create something that resonates on a deeper, emotional level.
The goal is to produce content that people experiencing gambling harm, whether directly or indirectly, can instantly recognize and feel.
By visualizing the “quiet chaos” of internal struggle, the campaign aims to prompt conversations and encourage people to recognize the signs of harm and reach out for support sooner.
Tristan Cavanagh, Creative Director at 23red:
“Unhealthy gambling habits are often hidden in plain sight. We set out to create something people who are experiencing gambling harms instantly recognise and feel rather than just watch, with visuals that mirror the quiet chaos inside someone’s head. Our aim was to cut through the usual tropes and deliver a piece that resonates emotionally, prompting conversations before harm escalates.”
Victoria Corbishley, CEO of GamCare:
“Our new creative visualises the inner turmoil that people experiencing gambling harms can feel. It’s a fresh approach that we hope helps people in need, whether they gamble themselves or care about someone who does. We hope they will see those signs and reach out sooner for support.”