Question 1

What is the point of the Responsible Gambling Index?

Accepted Answer

The idea behind the Gamblers Connect Responsible Gambling Index is to motivate operators and providers to improve their responsible gambling policies and increase the safety of the players.

Question 2

How many tools does the Responsible Gambling Index have?

Accepted Answer

The Responsible Gambling Index is based on 12 tools and features that each provider must have. Based on how many tools the provider has, it receives an appropriate grade from our scoring system.

Question 3

What are the grades of the Index?

Accepted Answer

There are 5 grades in the Responsible Gambling Index and they include Poor, Concern, Average, Good, and Exceptional.

Question 4

What are the 12 tools for responsible gambling?

Accepted Answer

The 12 responsible gambling tools for providers are regulatory compliance, ISO/IEC, certifications, game restrictions, game restrictions, visible clock, reality check, self-exclusion, advertising, corporate responsibility, participation in gambling addiction studies and restricting underage gambling.

Question 5

What happens if a provider has all 12 tools?

Accepted Answer

If a provider scores the highest Exceptional grade (must have between 11 and 12 tools), then it gets the prestigious Exceptional badge for outstanding responsible gambling practices.

Tag: Providers