In a pioneering effort to shift the focus of gambling education from the workplace to the community, the Arizona Department of Gaming (ADG) has launched a new Responsible Gaming Training initiative.
This free, on-demand digital resource is designed to educate every resident of the state, regardless of whether they gamble or work within the industry. By providing accessible, high-quality information, the ADG aims to foster a more sustainable and informed gaming environment across the state.
A Specialized Curriculum for the Public
The online platform is structured as a self-paced course divided into three distinct phases, totaling approximately three hours of instructional content. Recognizing that individual completion times will vary, the system allows participants to postpone their progress and resume at their convenience. The curriculum covers a wide range of critical topics, including:
- Identifying Risk: Understanding the fundamental risks inherent in various gambling formats.
- Behavioral Differences: Clearly defining the lines between “positive play” and problem gambling.
- Effective Communication: Teaching users practical skills for addressing potential gambling disorders with friends, family, or colleagues.
Broadening the Educational Scope
Historically, state-mandated training was reserved primarily for casino employees.
This rollout signals a fundamental change in strategy. Jessica Roza, Assistant Director of Government and Community Affairs at ADG, emphasized the inclusive nature of the project:
“The initiative aims to increase the knowledge, confidence, and skills people need for day-to-day conversations and interactions… explicitly designed for anyone who wants to deepen their understanding of the topic.”
To introduce the resource, the ADG will host a live virtual briefing on April 28, 2026, at 10:00 AM. This session will preview the materials and provide actionable next steps for community leaders.
Impact and Support Resources
Current agency research indicates that gambling disorders affect between three and four percent of Arizona adults. To mitigate this impact, the ADG operates a 24-hour confidential helpline (1-800-NEXT-STEP) and recently launched the “Take Back the Game” media campaign.
This new responsible gambling training platform represents the latest pillar in the department’s mission to provide comprehensive support and education to all Arizona residents.
