GAMSTOP Reports Drastic 25% Increase In Registrations

by Dimitri Dimitrov Published on October 1, 2021
Last updated on June 20, 2025
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The UK self-exclusion scheme for online gambling, GAMSTOP, reports a 25% increase in registrations for the first half of 2021. Consequently, making for a drastic increase in numbers when compared to the same period last year. That is why the CEO of GAMSTOP, Fiona Palmer, recognizes this as a cry for help, thus opening its doors for everyone in need:

While it is encouraging to see that consumers are continuing to find GAMSTOP and use it as a crucial safety net in their recovery. This review reinforces the importance of continuing to raise awareness of practical tools that are available to those struggling with gambling-related harm. Our evaluation results demonstrate that gambling-related harm is an issue that affects people from all walks of life. Irrespective of income, location, or gender. It is imperative that we continue to reach people from across the UK. And to give them access to tools that can aid them in their recovery, or form an important preventative measure.

Fiona Palmer – CEO of GAMSTOP

Moreover, the report reveals that during the first six months of 2021, more than 40.000 players registered with GAMSTOP. With the biggest number of registrations occurring in March. As a result, there are 218.000 more applicants just by June. Out of this number, 70% are male users, while 30% are female applicants. And the most interesting part is that a high 58% went for the five years maximum exclusion option.

While the report states that all demographics are affected by gambling, it is the young people that are most prone to exclusion via GAMSTOP. It is no secret that gambling addiction is an active problem for the UK government. However, there is one major culprit for the recent drastic self-exclusion numbers.

And that is definitely the Covid-19 pandemic. Specifically, due to the fact that many lost their jobs, thus increasing the already existing debts. Consequently, making it no accident whatsoever why there is a 25% self-exclusion increase.

However, this is also proof that properly regulated gambling markets are the most important aspect of the entire online gambling scene. Needless, to say, it is better to conduct your gambling at a regulated online gambling market since that entails the possibility to opt out for self-exclusion, should you feel like losing control. Something that is impossible when it comes to unregulated or gray online gambling states.

It is safe to conclude that the record increase in GAMSTOP registrations is a direct consequence of the pandemic. Hence, online casinos can do nothing but wait for things to get back to normal and hope to regain their customers. Which consequently can be applied to literally every business that depends on paying customers.

Dimitri Dimitrov

Dimitri is an iGaming expert with nearly a decade of experience and a knack for crafting content that speaks directly to the iGaming crowd. He understands affiliate marketing, player psychology, and search algorithms, which enables him to write engaging, data-driven articles.

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