GamCare, one of the foremost and leading responsible gambling organizations has released its Annual Report that shows a 25% increase in interactions from individuals experiencing or suffering from harmful gambling behaviour.
According to the Annual Report, during 2023/24, the National Gambling Helpline of GameCare registered a total of 55,228 online chats and calls from individuals who experienced gambling-related harm, noting a 25% increase when compared to the previous year.
This surge only underlines the pressing issues related to harmful gambling behaviour, as well as the critical role played by GamCare in battling gambling addiction and addressing these concerns.
Moreover, GamCare reported that out of the total 55,228 Helpline interactions, 74%, or 41,070 chats and calls, were categorized as “supportive interventions”, being classified as the first step toward providing guidance, immediate advice, and efficient treatment.
The success of GamCare’s National Gambling Helpline can be seen in the fact that those players who have completed their treatment have reported visible improvements, including a reduction in financial difficulties and similar gambling-related struggles.
All it takes is one look at the numbers, and it is clear that GamCare is much more than just a Helpline. It is a dedicated, responsible gambling advocate that is on the frontline in the battle against gambling addiction and a charity that constantly finds new ways to educate and help those who are struggling.
The impressive numbers behind GamCare:
- During 2023/24, GamCare facilitated 9,100+ free treatments with an average time of delivery of 2.1 days.
- 57% of individuals receiving help from gambling-related harm come through GamCare.
- 53,000+ children, young people, and parents received educational resources from GamCare.
- 10,000+ professionals were trained to recognize signs of gambling addiction and direct affected players toward support.
- 4,000 professionals from the Women’s Programme were trained to identify and address gambling addiction among women.
