Responsible gambling organisation 1xCare has expanded its international reach through a strategic partnership with Spain’s Federación Española de Jugadores de Azar Rehabilitados (FEJAR). The two organisations have signed a formal Memorandum of Understanding (MoU) with the stated mission of preventing and mitigating gambling-related harm, enhancing access to support services, and advancing responsible gambling education and practices.
With responsible gambling and gambling-related harm remaining sensitive topics across the industry, the operational independence of research organisations and support charities from commercial operators is frequently a focal point in regulatory and political debates.
Addressing this sensitivity, both 1xCare and FEJAR placed strong emphasis on safeguarding institutional independence. 1xCare confirmed that FEJAR will retain full and uncompromised responsibility for its therapeutic processes, professional methods, and internal decision-making. Furthermore, 1xCare stressed that its support throughout the partnership is entirely unconditional and does not rely on the endorsement of any commercial product or gaming operator.
Leadership perspectives on independence and support
Gerardo Rodriguez Velo, President of FEJAR, commented on the collaboration:
“At FEJAR, we believe that preventing gambling-related harm requires a strong commitment to prevention, accessible support, and the well-being of affected individuals and their families. This partnership offers an opportunity to explore ways to strengthen access to support services, while safeguarding FEJAR’s professional independence and ensuring that the needs of beneficiaries remain at the centre of our work.”
Established earlier this year as the dedicated responsible gaming arm of Cyprus-based multinational betting enterprise 1xBet, 1xCare has been proactive in clarifying the non-commercial nature of its agreements.
Simon Westbury, Chairperson of 1xCare, elaborated on why preserving a strict separation between commercial interests and therapeutic support is paramount:
“Responsible gambling is a commitment; it is non-negotiable and sits at the centre of everything we do. This partnership is built on independence and respect for FEJAR’s expertise. Our role is to help strengthen access to support for people affected by gambling-related harm, not to direct how that support is delivered.”
Fostering safer gaming frameworks
The MoU positions both entities to collaborate on educational initiatives and community outreach designed to foster a safer wagering environment in Spain. By combining 1xCare’s resource backing with FEJAR’s established expertise in addiction rehabilitation and player advocacy, the alliance aims to bridge gaps in support accessibility while maintaining rigorous standards of transparency and clinical autonomy.
