Dimitri Dimitrov
by Dimitri Dimitrov Published on April 5, 2024
Last updated on June 24, 2026
DAMA N.V. (ALSO OPERATES BITSTARZ AND OTHER BRANDS)
Shambala Casino Review
Curacao Gaming Control Board (8048/JAZ). Dama N.V. Licensed
Responsible Gambling Index: AVERAGE
T&C Apply. 18+. Gamble responsibly.
$ PAID INDEPENDENT REVIEW ▾

PAID INDEPENDENT REVIEW

This operator has paid for an independent review to be conducted and published on Gamblers Connect. Payment covers the review process only, not outcomes, scores, or editorial conclusions.

This fee does not and cannot influence editorial assessments, verification outcomes, RGI scores, or any published finding. Negative findings are published.

Casino paid review disclosure · Contact us
⊘ No Affiliate Links ▾

No Affiliate Links

This page contains no affiliate tracking links, no player redirect URLs, and no sign-up funnels.

Gamblers Connect does not operate as a player acquisition channel under any regulatory framework including MGA, UKGC, or DGOJ.

We earn no commissions from player sign-ups, deposits, or wagers. No commercial relationship exists between Gamblers Connect and any individual player.

Casino no-affiliate policy
✓ GC Verified ▾

GC Verified: Independent Assessment

Every listed operator undergoes independent verification: Proof of Play (real-money testing with blockchain records), RTP verification, and licence authentication against official regulatory databases (MGA, UKGC, DGOJ, Curacao, and others).

Verification outcomes cannot be purchased or altered. This is an independent assessment, not an endorsement or recommendation to gamble.

Casino verification methodology
◉ RGI Score ▾

Responsible Gambling Index (RGI)

The RGI is our proprietary framework evaluating operators across 12 responsible gambling criteria including self-exclusion, deposit limits, reality checks, and cooling-off periods.

5-tier scale: Poor · Concern · Average · Great · Exceptional.

RGI scores are independently determined and cannot be purchased or influenced by commercial relationships.

RGI scoring methodology
18+ Only ▾

Responsible Gambling

Gambling involves financial risk and can be addictive. You must meet the minimum legal age in your jurisdiction (18+ in most of Europe, 21+ in select markets).

Gamblers Connect does not encourage, promote, endorse, or facilitate gambling activity.

This page is an independent review, not an advertisement or recommendation to gamble. If you need support: GamCare (UK), Gambling Therapy (International), Jugarbien.es (Spain).

Responsible gambling policy
↗ Commercial Disclosure ▾

Commercial Disclosure

Gamblers Connect is a B2B media platform, not a licensed gambling operator, affiliate, or player acquisition channel in any jurisdiction.

We generate revenue through subscriptions, B2B referral partnerships, directory listings, advertising, and media services.

We do not earn revenue from player activity, wagers, or deposits. This page is an independent editorial review, not a promotional advertisement, endorsement, or recommendation to gamble.

Casino commercial disclosure
Shambala is a Curacao casino launched in 2021 by Dama N.V. (the group behind BitStarz), with a large game library and a rewarding VIP club. This independent Shambala review examines its games, crypto-and-fiat banking, VIP-tiered withdrawal limits and responsible gambling provision.
Proof of Play — Gamblers Connect Hands-On Test
This casino is yet to be reviewed using our Proof of Play method
Our independent hands-on verification is pending for this operator.
Read Policy →
Licensing & Operator Transparency
Licensed Operator
Regulated by Curacao Gaming Control Board (8048/JAZ). Dama N.V.
✓ Licensed
OperatorDama N.V. (also operates BitStarz and other brands)
FairnessGames from over 40 providers including BGaming, Microgaming, Betsoft, NetEnt and Play n GO. No independent eCOGRA certificate published.
SSL EncryptionActive, SSL encryption
🏳
Curacao Gaming Control Board (8048/JAZ). Dama N.V.
Since 2021
Dama N.V.

Operated by Dama N.V. under a Curacao Gaming Control Board licence (8048/JAZ). Curacao standards are lighter than MGA or UKGC. Confirm from the site footer.

Responsible Gambling Index — Proprietary Gamblers Connect Score
Poor Concern Average Great Exceptional
7 / 12 criteria met  —  RGI Methodology →
Average
Meets basic standards but has notable gaps
7/12
✓Self-Exclusion
✓Underage Gambling Prevention
✓Responsible Gambling Policy
✓Access Account History
✓Ethical & Responsible Marketing
✓Deposit Limits
✓Wagering Limits
✗Reality Check
✗Session Limits
✗Loss Limits
✗Self-Assessment
✗Budget Calculator

GC Responsible Gambling Index header shows a placeholder tier (GC page body states the RGI is not yet finalised). Shambala is a Dama N.V. brand under Curacao GCB with a large library and a well-regarded VIP programme; Dama brands typically publish standard responsible gambling tools. Reconcile the 12 criteria and confirm the official tier on the live RG page.

Payments & Banking — Multiple (cards e-wallets crypto)+ Methods
Cryptocurrency
6 options
BitcoinBitcoin CashEthereumLitecoinTetherDogecoin
Deposits: Instant
Withdrawals: Fast (crypto)
Limits: VIP-tiered (up to unlimited)
Credit & Debit Cards
2 options
VisaMastercard
Deposits: Instant
Withdrawals: 3 to 5 banking days
Limits: From 2,500 EUR weekly
E-Wallets
4 options
SkrillNetellerecoPayzMuchBetter
Deposits: Instant
Withdrawals: Within 24 hours
Limits: From 2,500 EUR weekly
Bank Transfer
1 option
Bank transfer
Deposits: Instant
Withdrawals: 5 to 7 days (bank transfer)
Limits: From 2,500 EUR weekly
Prepaid & Vouchers
2 options
PaysafecardNeosurf (confirm)
Deposits: Instant
Withdrawals: Not applicable (deposit only)
Limits: Not disclosed
Min Deposit: Confirm minimum deposit
Max Withdrawal: Instant deposits. Card withdrawals 3 to 5 banking days, bank transfers 5 to 7 days. VIP-tiered withdrawal limits, unlimited at the top level.
KYC Required: Full KYC required. Withdrawal limits scale with VIP tier.
The Gaming Ecosystem
Majority of a 6000 plus library Online Slots Not separately disclosed Live Casino Not separately disclosed Table Games Not disclosed Poker Room Not disclosed Instant Win Not disclosed Bingo
Online Slots

Slots from BGaming, Microgaming, Betsoft, NetEnt and Play n GO.

Live Casino

Live dealer tables available.

Table Games

Blackjack, roulette, baccarat and other table games.

Poker Room

Video poker titles; no dedicated peer-to-peer poker room confirmed.

Instant Win

Crash and instant-win games available.

Bingo

Jackpot slots available.

Sportsbook
Sportsbook information not yet available
Our team is currently reviewing the sports betting offering for this casino.

Customer Support

Live Chat✓ 24/7 — Not formally disclosed response
Phone Support✗ Not Available
Knowledge Base✓ Comprehensive — Not disclosed+ articles
Chatbot Pre-Screen⚠ Not Disclosed
Response Times (Tested)
Live ChatNot formally disclosed
Languages Supported
Multiple languages (confirm full list)
Final Verdict

Shambala is a Curacao casino launched in 2021 by Dama N.V., the established group behind BitStarz. It offers a large library of over 6,000 games from more than 40 providers including BGaming, Microgaming, Betsoft, NetEnt and Play n GO, with crypto and fiat banking and a rewarding VIP club. Deposits are instant, while card withdrawals take three to five banking days and bank transfers five to seven; withdrawal limits are VIP-tiered, starting at 2,500 euros weekly and rising to no limit at the top level. As a Dama brand it benefits from an established operator and standard responsible gambling tools, though Curacao player-protection standards are lighter than MGA or UKGC. It is a strong, well-regarded option, and any low placeholder responsible gambling tier is likely to need reconciling. Draft, pending GC review.

Frequently Asked Questions6 Questions

Yes. Shambala is operated by Dama N.V., the group behind BitStarz, under a Curacao Gaming Control Board licence, with a large game range and a well-regarded VIP club. Curacao standards are lighter than MGA or UKGC, so read the terms, but it benefits from a reputable operator.

Dama N.V., which also operates BitStarz, under a Curacao Gaming Control Board licence (8048/JAZ).

VIP-tiered: from 2,500 euros weekly and 7,500 monthly at the initial tier, rising to no restrictions at the maximum level. Card withdrawals take 3 to 5 banking days.

Over 6,000 games from more than 40 providers including BGaming, Microgaming, Betsoft, NetEnt and Play n GO.

Cards (Visa, Mastercard), e-wallets (Skrill, Neteller, ecoPayz, MuchBetter) and cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Tether and Dogecoin.

Shambala is primarily a casino; confirm on the live site whether any sportsbook is offered.

Dimitri Dimitrov
Dimitri Dimitrov

Dimitri is an iGaming expert with nearly a decade of experience and a knack for crafting content that speaks directly to the iGaming crowd. He understands affiliate marketing, player psychology, and search algorithms, which enables him to write engaging, data-driven articles.