| Operator | Carletta N.V. (Curacao) |
| Fairness | Games from top providers including NetEnt, Microgaming and Play'n GO. No independent eCOGRA certificate published. |
| SSL Encryption | Active, SSL encryption |
Licensed by the Curacao Gaming Authority. Operator Carletta N.V., licence No. OGL/2024/580/0570. Confirm from the site footer.
GC Responsible Gambling Index header shows a placeholder tier (GC page body states the RGI is not yet finalised). Pin-Up offers cooling-off and self-exclusion, though the wider toolkit should be confirmed. As a Curacao operator external protections are lighter. Confirm the official tier on the live RG page.
Very large slot selection from NetEnt, Microgaming and Play'n GO.
Live dealer tables available.
Blackjack, roulette, baccarat and other table games.
Crash and instant-win style games available (for example Aviator).
Customer Support
| Live Chat | ✓ 24/7 — Not formally disclosed; support is 24/7. response |
| Phone Support | ✗ Not Available |
| Knowledge Base | ✓ Comprehensive — Not disclosed+ articles |
| Chatbot Pre-Screen | ⚠ Not Disclosed |
Pin-Up is a large, established casino and sportsbook operated by Carletta N.V. under a Curacao licence (OGL/2024/580/0570), online since 2016 and popular across CIS and Latin American markets. It offers thousands of games from 50 plus providers including NetEnt, Microgaming and Play’n GO, plus a sportsbook, and 42 payment methods spanning cards, e-wallets and crypto. E-wallet and crypto withdrawals process within minutes to 24 hours, while cards and bank take 2 to 5 days. Its responsible gambling provision is moderate, with cooling-off and self-exclusion, though the wider toolkit should be confirmed. As a Curacao operator its external protections are lighter than under Malta or the UK. It suits players who want a big, established brand with casino and sports. Draft, pending GC review.
Pin-Up is operated by Carletta N.V. under a Curacao licence (OGL/2024/580/0570) since 2016 and offers cooling-off and self-exclusion. As a Curacao operator its player protections are lighter than under Malta or the UK, so confirm the wider responsible gambling toolkit.
Carletta N.V., a Curacao licensed operator, since 2016.
E-wallet and crypto withdrawals are usually within minutes to 24 hours after approval, while cards and bank payouts take 2 to 5 business days.
Around 42 methods including Visa, Mastercard, AstroPay, bank transfer and cryptocurrencies such as Bitcoin, Ethereum, Litecoin and Tether.
Thousands of games from 50 plus providers including NetEnt, Microgaming and Play’n GO, plus a sportsbook.
Yes. Pin-Up offers a sportsbook (Pin-Up Bet) alongside the casino. Confirm the sports coverage on the live site.