Dimitri Dimitrov
by Dimitri Dimitrov Published on January 20, 2021
Last updated on June 24, 2026
CADTREE LIMITED, A SUBSIDIARY OF SUPER GROUP (SGHC) LIMITED (NYSE: SGHC)
JackpotCity Casino Review
Malta Gaming Authority (MGA); also Kahnawake Gaming Commission and, in Ontario, AGCO and iGaming Ontario Licensed
Responsible Gambling Index: GREAT
T&C Apply. 18+. Gamble responsibly.
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Casino no-affiliate policy
✓ GC Verified ▾

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Every listed operator undergoes independent verification: Proof of Play (real-money testing with blockchain records), RTP verification, and licence authentication against official regulatory databases (MGA, UKGC, DGOJ, Curacao, and others).

Verification outcomes cannot be purchased or altered. This is an independent assessment, not an endorsement or recommendation to gamble.

Casino verification methodology
◉ RGI Score ▾

Responsible Gambling Index (RGI)

The RGI is our proprietary framework evaluating operators across 12 responsible gambling criteria including self-exclusion, deposit limits, reality checks, and cooling-off periods.

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RGI scoring methodology
18+ Only ▾

Responsible Gambling

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Responsible gambling policy
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Casino commercial disclosure
JackpotCity is one of the longest-running online casinos, launched in 1998 and operated by Cadtree Limited, a subsidiary of the NYSE-listed Super Group (SGHC). It is licensed by the Malta Gaming Authority, the Kahnawake Gaming Commission and, in Ontario, by the AGCO and iGaming Ontario, with games independently tested by eCOGRA. This independent JackpotCity review examines its licensing, payments, games and responsible gambling tools.
Proof of Play — Gamblers Connect Hands-On Test
This casino is yet to be reviewed using our Proof of Play method
Our independent hands-on verification is pending for this operator.
Read Policy →
Licensing & Operator Transparency
Licensed Operator
Regulated by Malta Gaming Authority (MGA); also Kahnawake Gaming Commission and, in Ontario, AGCO and iGaming Ontario
✓ Licensed
OperatorCadtree Limited, a subsidiary of Super Group (SGHC) Limited (NYSE: SGHC)
FairnessIndependently tested and certified by eCOGRA for fair play and RNG integrity. Games from Games Global (Microgaming), Pragmatic Play, Spribe, Hacksaw Gaming, Blueprint and OnAir.
SSL EncryptionActive, SSL encryption
🏳
Malta Gaming Authority (MGA); also Kahnawake Gaming Commission and, in Ontario, AGCO and iGaming Ontario
Since Brand launched in 1998
Active, verified

Multi-jurisdiction licensing: Malta Gaming Authority, Kahnawake Gaming Commission and, in Ontario, the AGCO and iGaming Ontario. Confirm the licence that applies to the property being reviewed.

Responsible Gambling Index — Proprietary Gamblers Connect Score
Poor Concern Average Great Exceptional
9 / 12 criteria met  —  RGI Methodology →
Great
Above industry average
9/12
✓Reality Check
✓Self-Exclusion
✓Underage Gambling Prevention
✓Responsible Gambling Policy
✓Access Account History
✓Ethical & Responsible Marketing
✓Deposit Limits
✓Session Limits
✓Self-Assessment
✗Wagering Limits
✗Loss Limits
✗Budget Calculator

GC Responsible Gambling Index header shows a placeholder tier (GC page body states the RGI is not yet finalised). JackpotCity operates under MGA and Ontario standards with eCOGRA certification, so its RG provision is strong. Please reconcile and confirm the official tier before publishing.

Payments & Banking — Regulated banking methods (exact count varies by region)+ Methods
Credit & Debit Cards
3 options
VisaMastercardApple Pay
Deposits: Instant
Withdrawals: Up to 7 working days
Limits: Varies by region
E-Wallets
2 options
Regional e-wallets (e.g. MuchBetterPayz where available)
Deposits: Instant
Withdrawals: Often 1 to 2 days
Limits: Varies by region
Bank Transfer
2 options
Interacbank transfer
Deposits: Instant to a few hours (Interac, bank transfer)
Withdrawals: Often 1 to 2 days
Limits: Varies by region
Prepaid & Vouchers
1 option
Paysafecard (where available)
Deposits: Instant
Withdrawals: Not applicable (deposit only)
Limits: Not disclosed
Min Deposit: Not disclosed (commonly around 10 CAD/EUR), confirm on site
Max Withdrawal: Varies by method and region. E-wallet and Interac withdrawals often 1 to 2 days; cards up to 7 working days.
KYC Required: Standard KYC verification required. Withdrawal speed and limits vary by method and region.
The Gaming Ecosystem
Around 1000 titles (exact slots count not separately disclosed) Online Slots Not separately disclosed Live Casino Not separately disclosed Table Games Not disclosed Instant Win
Online Slots

Slots weighted toward Games Global (Microgaming) content, plus Pragmatic Play, Hacksaw Gaming and Blueprint.

Live Casino

Live dealer tables from Games Global and other studios.

Table Games

Blackjack, roulette, baccarat and other table games, plus a strong video poker range.

Instant Win

Crash and instant-win style games available (for example Spribe titles).

Sportsbook
This casino does not offer a sportsbook
Sports betting is not available at this operator.

Customer Support

Live Chat✓ 24/7 — Not formally disclosed; support is 24/7. response
Phone Support✗ Not Available
Knowledge Base✓ Comprehensive — Not disclosed+ articles
Chatbot Pre-Screen⚠ Not Disclosed
Response Times (Tested)
Live ChatNot formally disclosed; support is 24/7.
Languages Supported
Multiple languages by region (English and others), confirm full list
Final Verdict

JackpotCity is one of the longest-running names in online gambling, launched in 1998 and operated by Cadtree Limited, a subsidiary of the NYSE-listed Super Group (SGHC). It is licensed by the Malta Gaming Authority, the Kahnawake Gaming Commission and, in Ontario, by the AGCO and iGaming Ontario, and its games are independently tested and certified by eCOGRA. The library is around 1,000 titles, weighted toward Games Global (Microgaming) content, with regulated banking such as Interac, Visa and Apple Pay. Withdrawal speeds vary from 1 to 2 days up to 7 working days by method. With strong regulation and robust responsible gambling tools, it suits players who prioritise a trusted, well-regulated casino over crypto or sports betting. Draft, pending GC review.

Frequently Asked Questions6 Questions

Yes. JackpotCity launched in 1998 and is operated by Cadtree Limited, a subsidiary of the NYSE-listed Super Group (SGHC). It is licensed by the Malta Gaming Authority, the Kahnawake Gaming Commission and, in Ontario, the AGCO and iGaming Ontario, and its games are independently tested by eCOGRA.

Cadtree Limited, a subsidiary of Super Group (SGHC) Limited, which is listed on the New York Stock Exchange under the ticker SGHC.

It depends on the method and region. E-wallet and Interac withdrawals are often 1 to 2 days, while card withdrawals can take up to 7 working days.

Regulated banking including Interac, Visa, Mastercard and Apple Pay, plus regional e-wallets. It does not offer cryptocurrency.

Around 1,000 titles weighted toward Games Global (Microgaming) content, plus Pragmatic Play, Spribe, Hacksaw Gaming and Blueprint, spanning slots, live casino, table games and video poker.

No. JackpotCity is a casino-only platform. Sports betting within the Super Group is offered under the separate Betway brand.

Dimitri Dimitrov
Dimitri Dimitrov

Dimitri is an iGaming expert with nearly a decade of experience and a knack for crafting content that speaks directly to the iGaming crowd. He understands affiliate marketing, player psychology, and search algorithms, which enables him to write engaging, data-driven articles.