Dimitri Dimitrov
by Dimitri Dimitrov Published on March 6, 2021
Last updated on June 24, 2026
PLAYWAVE SRL
FortuneJack Casino Review
Anjouan, Comoros (Anjouan Gaming), No. ALSI-202411021-FI1 (PlayWave SRL) Licensed
Responsible Gambling Index: CONCERN
T&C Apply. 18+. Gamble responsibly.
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Casino no-affiliate policy
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GC Verified: Independent Assessment

Every listed operator undergoes independent verification: Proof of Play (real-money testing with blockchain records), RTP verification, and licence authentication against official regulatory databases (MGA, UKGC, DGOJ, Curacao, and others).

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Casino verification methodology
◉ RGI Score ▾

Responsible Gambling Index (RGI)

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RGI scoring methodology
18+ Only ▾

Responsible Gambling

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Responsible gambling policy
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Casino commercial disclosure
FortuneJack is one of the longest-running crypto casinos, operating since 2014 and now run by PlayWave SRL under an Anjouan licence. It offers over 3,000 games including provably fair FortuneJack Originals, plus a sportsbook with a strong esports hub. This independent FortuneJack review examines its licensing, payments, games, sportsbook and responsible gambling provision.
Proof of Play — Gamblers Connect Hands-On Test
This casino is yet to be reviewed using our Proof of Play method
Our independent hands-on verification is pending for this operator.
Read Policy →
Licensing & Operator Transparency
Licensed Operator
Regulated by Anjouan, Comoros (Anjouan Gaming), No. ALSI-202411021-FI1 (PlayWave SRL)
✓ Licensed
OperatorPlayWave SRL
FairnessGames from more than 50 providers including Pragmatic Play, Betsoft, Evolution and Relax Gaming, plus provably fair FortuneJack Originals. No independent eCOGRA certificate published.
SSL EncryptionActive, SSL encryption
🏳
Anjouan, Comoros (Anjouan Gaming), No. ALSI-202411021-FI1 (PlayWave SRL)
Since 2014 (casino launch)
Active, verified

Licensed in Anjouan (Comoros). Operator PlayWave SRL, licence ALSI-202411021-FI1. Confirm from the site footer.

Responsible Gambling Index — Proprietary Gamblers Connect Score
Poor Concern Average Great Exceptional
3 / 12 criteria met  —  RGI Methodology →
Concern
Significant responsible gambling gaps
3/12
✓Underage Gambling Prevention
✓Responsible Gambling Policy
✓Access Account History
✗Reality Check
✗Self-Exclusion
✗Ethical & Responsible Marketing
✗Deposit Limits
✗Wagering Limits
✗Session Limits
✗Loss Limits
✗Self-Assessment
✗Budget Calculator

GC Responsible Gambling Index header shows a placeholder tier (GC page body states the RGI is not yet finalised). FortuneJack's RG tools are poorly implemented: the FAQ promises features that reportedly do not appear in account settings, and it links out to external help lines. Trustpilot shows recurring complaints about withdrawal delays, account blocks and bonus disputes. Consistent with a low tier. Confirm on the live RG page.

Payments & Banking — Cryptocurrency only (wide range of coins)+ Methods
Cryptocurrency
11 options
BTCUSDTETHTRXLTCSOLDOGEDASHUSDCBNB+ 1 more
Deposits: Instant
Withdrawals: Instant or within a few minutes
Limits: Confirm exact caps
Min Deposit: Not disclosed (confirm on site)
Max Withdrawal: Crypto withdrawals typically processed instantly or within a few minutes.
KYC Required: KYC verification may be required. Note Trustpilot complaints about withdrawal delays and account blocks over multi-accounting.
The Gaming Ecosystem
Part of a 3000 plus library across 50 plus providers (exact slots count not separately disclosed) Online Slots Not separately disclosed Live Casino Not separately disclosed Table Games Not disclosed FortuneJack Originals Not disclosed Instant Win
Online Slots

Slots from Pragmatic Play, Betsoft, Relax Gaming and other studios.

Live Casino

Live dealer tables powered by Evolution and other studios.

Table Games

Blackjack, roulette, baccarat and other table games.

Exclusive
FortuneJack Originals

Provably fair FortuneJack Originals, including dice and crash-style games.

Instant Win

Provably fair dice, crash and instant-win games available.

Sportsbook
FortuneJack Sportsbook
Crypto sportsbook with a strong esports hub, including 184 esports events and embedded live streaming via Kick.
Multiple sports with a strong esports hub
Sports Markets
184 esports events listed
Monthly Events
Yes (embedded live streaming via Kick)
Live Streams/yr

Customer Support

Live Chat✓ 24/7 — Not formally disclosed; support is 24/7. response
Phone Support✗ Not Available
Knowledge Base✓ Comprehensive — Not disclosed+ articles
Chatbot Pre-Screen⚠ Not Disclosed
Response Times (Tested)
Live ChatNot formally disclosed; support is 24/7.
Languages Supported
Multiple languages (English and others), confirm full list
Final Verdict

FortuneJack is one of the longest-running crypto casinos, operating since 2014 and now run by PlayWave SRL under an Anjouan licence (ALSI-202411021-FI1). It offers over 3,000 games from 50 plus providers including Pragmatic Play, Betsoft and Evolution, provably fair FortuneJack Originals, and a sportsbook with a strong esports hub featuring live streaming. Crypto withdrawals are typically instant. Reputation is mixed: Casino Guru rates its safety high at 8.7, but Trustpilot sits at 2.7 with recurring complaints about withdrawal delays, account blocks over multi-accounting and bonus disputes. Responsible gambling tools are poorly implemented, with the FAQ promising features that do not appear in account settings. It suits crypto players who want instant payouts and esports, but the safer-gambling gaps and bonus-dispute history warrant caution. Draft, pending GC review.

Frequently Asked Questions6 Questions

FortuneJack has operated since 2014 and is run by PlayWave SRL under an Anjouan licence (ALSI-202411021-FI1). Casino Guru rates its safety high at 8.7, but Trustpilot sits at 2.7 with complaints about withdrawal delays, account blocks and bonus disputes, and its responsible gambling tools are poorly implemented, so approach with caution.

PlayWave SRL, under an Anjouan (Comoros) licence. FortuneJack launched in 2014.

Crypto withdrawals are typically processed instantly or within a few minutes, though some players report delays and account blocks over multi-accounting accusations.

Cryptocurrency only, including Bitcoin, Tether, Ethereum, Tron, Litecoin, Solana, Dogecoin, Dash, USD Coin, Binance Coin and Polygon.

More than 3,000 games from over 50 providers including Pragmatic Play, Betsoft, Evolution and Relax Gaming, plus provably fair FortuneJack Originals.

Yes. FortuneJack offers a crypto sportsbook with a strong esports hub, including 184 esports events and embedded live streaming via Kick.

Dimitri Dimitrov
Dimitri Dimitrov

Dimitri is an iGaming expert with nearly a decade of experience and a knack for crafting content that speaks directly to the iGaming crowd. He understands affiliate marketing, player psychology, and search algorithms, which enables him to write engaging, data-driven articles.