Dimitri Dimitrov
by Dimitri Dimitrov Published on January 24, 2022
Last updated on June 24, 2026
CASUMO SERVICES LIMITED
Casumo Casino Review
UK Gambling Commission (39265), Malta Gaming Authority (MGA/CRP/217/2012-05), Sweden and Gibraltar Licensed
Responsible Gambling Index: EXCEPTIONAL
T&C Apply. 18+. Gamble responsibly.
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This fee does not and cannot influence editorial assessments, verification outcomes, RGI scores, or any published finding. Negative findings are published.

Casino paid review disclosure · Contact us
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Casino no-affiliate policy
✓ GC Verified ▾

GC Verified: Independent Assessment

Every listed operator undergoes independent verification: Proof of Play (real-money testing with blockchain records), RTP verification, and licence authentication against official regulatory databases (MGA, UKGC, DGOJ, Curacao, and others).

Verification outcomes cannot be purchased or altered. This is an independent assessment, not an endorsement or recommendation to gamble.

Casino verification methodology
◉ RGI Score ▾

Responsible Gambling Index (RGI)

The RGI is our proprietary framework evaluating operators across 12 responsible gambling criteria including self-exclusion, deposit limits, reality checks, and cooling-off periods.

5-tier scale: Poor · Concern · Average · Great · Exceptional.

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RGI scoring methodology
18+ Only ▾

Responsible Gambling

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Responsible gambling policy
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Casino commercial disclosure
Casumo is a well-established, award-winning casino operated by Casumo Services Limited, licensed by the UK Gambling Commission, the Malta Gaming Authority, and the Swedish and Gibraltar regulators. It offers over 4,500 games, a sportsbook, and a strong Play Okay responsible gambling framework. This independent Casumo review examines its licensing, payments, games and player protections.
Proof of Play — Gamblers Connect Hands-On Test
This casino is yet to be reviewed using our Proof of Play method
Our independent hands-on verification is pending for this operator.
Read Policy →
Licensing & Operator Transparency
Licensed Operator
Regulated by UK Gambling Commission (39265), Malta Gaming Authority (MGA/CRP/217/2012-05), Sweden and Gibraltar
✓ Licensed
OperatorCasumo Services Limited
FairnessRegulated under UKGC, MGA, Swedish and Gibraltar standards. Games from Evolution, Pragmatic Play, Hacksaw, Yggdrasil, Push Gaming and many others.
SSL EncryptionActive, SSL encryption
🏳
UK Gambling Commission (39265), Malta Gaming Authority (MGA/CRP/217/2012-05), Sweden and Gibraltar
Since Confirm launch year (brand launched in the early 2010s)
Active, verified

Top-tier multi-jurisdiction licensing: UK Gambling Commission (39265), Malta Gaming Authority (MGA/CRP/217/2012-05), Swedish Gambling Authority and Gibraltar Regulatory Authority. Confirm the licence for the market being reviewed.

Responsible Gambling Index — Proprietary Gamblers Connect Score
Poor Concern Average Great Exceptional
11 / 12 criteria met  —  RGI Methodology →
Exceptional
Industry-leading responsible gambling standards
11/12
✓Reality Check
✓Self-Exclusion
✓Underage Gambling Prevention
✓Responsible Gambling Policy
✓Access Account History
✓Ethical & Responsible Marketing
✓Deposit Limits
✓Wagering Limits
✓Session Limits
✓Loss Limits
✓Self-Assessment
✗Budget Calculator

GC Responsible Gambling Index header shows a placeholder tier (GC page body states the RGI is not yet finalised). Casumo is UKGC, MGA, Swedish and Gibraltar licensed with the strong Play Okay suite (deposit, loss, wager and session limits, time blocks, self-exclusion), so a Poor placeholder is clearly inconsistent. Please reconcile and confirm the official tier.

Payments & Banking — Regulated fiat methods (cards e-wallets bank)+ Methods
Credit & Debit Cards
2 options
VisaMastercard
Deposits: Instant
Withdrawals: 1 to 3 days
Limits: Varies by market
E-Wallets
2 options
PayPalMuchBetter
Deposits: Instant
Withdrawals: 1 to 3 days
Limits: Varies by market
Bank Transfer
3 options
InteracTrustlyonline banking
Deposits: Instant to a few hours (Interac, Trustly)
Withdrawals: 1 to 3 days
Limits: Varies by market
Prepaid & Vouchers
1 option
Paysafecard (where available)
Deposits: Instant
Withdrawals: Not applicable (deposit only)
Limits: Not disclosed
Min Deposit: Not disclosed (commonly around 10 to 20 GBP/EUR), confirm on site
Max Withdrawal: Deposits instant. Withdrawals processed in 1 to 3 days, though KYC and AML checks can slow weekend or unusual requests.
KYC Required: Standard KYC and AML verification required. Withdrawal speed varies by method.
The Gaming Ecosystem
Part of a 4500 plus library (exact slots count not separately disclosed) Online Slots Not separately disclosed Live Casino Not separately disclosed Table Games
Online Slots

Slots from Pragmatic Play, Hacksaw, Yggdrasil, Push Gaming and others.

Live Casino

Live dealer tables powered by Evolution.

Table Games

Blackjack, roulette, baccarat and other table games.

Sportsbook
Casumo Sport
Casumo offers a sportsbook in many markets alongside the casino. Confirm availability for the property being reviewed.
Not disclosed
Sports Markets
Not disclosed
Monthly Events
Not disclosed
Live Streams/yr

Customer Support

Live Chat✓ 24/7 — Not formally disclosed; KYC and AML can slow some cashouts. response
Phone Support✗ Not Available
Knowledge Base✓ Comprehensive — Not disclosed+ articles
Chatbot Pre-Screen⚠ Not Disclosed
Response Times (Tested)
Live ChatNot formally disclosed; KYC and AML can slow some cashouts.
Languages Supported
Multiple languages by market (English and others), confirm full list
Final Verdict

Casumo is a well-established, award-winning casino operated by Casumo Services Limited, licensed by the UK Gambling Commission, the Malta Gaming Authority, and the Swedish and Gibraltar regulators. It offers a large library of over 4,500 games from providers such as Evolution, Pragmatic Play, Hacksaw and Yggdrasil, a sportsbook, and a strong Play Okay responsible gambling framework (deposit, loss, wager and session limits, time reminders and blocks, self-exclusion). Deposits are instant and withdrawals take one to three days, though KYC and AML checks can slow weekend or unusual cashouts, and bonus wagering is a fair 10x. GC’s placeholder RGI shows Poor, which is clearly inconsistent with its regulation and tools and should be reconciled. It suits players who want a trusted, heavily regulated brand. Draft, pending GC review.

Frequently Asked Questions6 Questions

Yes. Casumo is operated by Casumo Services Limited and licensed by the UK Gambling Commission, the Malta Gaming Authority, and the Swedish and Gibraltar regulators. It offers the strong Play Okay responsible gambling framework, making it one of the more heavily regulated brands.

Casumo Services Limited, licensed by the UK Gambling Commission (39265), the Malta Gaming Authority, Sweden and Gibraltar.

Deposits are instant and withdrawals are processed in 1 to 3 days, though KYC and AML checks can slow weekend or unusual requests.

Interac, Visa, PayPal, MuchBetter and online banking via Trustly. It does not offer cryptocurrency.

Over 4,500 games from providers such as Evolution, Pragmatic Play, Hacksaw and Yggdrasil, plus a sportsbook in many markets.

Yes, the Play Okay framework: deposit, loss, wager and session limits, logged-in time limits and login blocks, and self-exclusion.

Dimitri Dimitrov
Dimitri Dimitrov

Dimitri is an iGaming expert with nearly a decade of experience and a knack for crafting content that speaks directly to the iGaming crowd. He understands affiliate marketing, player psychology, and search algorithms, which enables him to write engaging, data-driven articles.