| Operator | Condor Malta Ltd |
| Fairness | Games from 55 providers including Evolution, Betsoft, Relax Gaming, Red Tiger and Merkur Gaming. Operates under Malta Gaming Authority standards. |
| SSL Encryption | Active, SSL encryption |
Reported to hold a Malta Gaming Authority licence (Condor Malta Ltd). Note that some payment methods include cryptocurrency, which is unusual for an MGA brand, so confirm the licence and payment set from the site footer.
GC Responsible Gambling Index header shows a placeholder tier (GC page body states the RGI is not yet finalised). As a reported MGA brand, Big5's RG tools should be strong. However, player-unfriendly terms (deposit playthrough before withdrawal, withdrawal caps on progressive jackpot wins) and mixed payout experiences are worth noting. Confirm the official tier on the live RG page.
Very large slot selection from 55 studios including Betsoft, Relax Gaming, Red Tiger and Merkur.
Live dealer tables powered by Evolution.
Blackjack, roulette, baccarat and other table games.
Customer Support
| Live Chat | ✓ 24/7 — Not formally disclosed; mixed payout experiences reported. response |
| Phone Support | ✗ Not Available |
| Knowledge Base | ✓ Comprehensive — Not disclosed+ articles |
| Chatbot Pre-Screen | ⚠ Not Disclosed |
Big5 is a casino founded in 2018 by Condor Malta Ltd under a Malta Gaming Authority licence. It offers a large library of nearly 4,000 slots from 55 providers including Evolution, Betsoft, Relax Gaming and Red Tiger, and 36 payment methods spanning cards, e-wallets and, unusually for an MGA brand, some crypto, which is worth confirming. Payouts take 2 to 3 days. Two player-unfriendly terms stand out: players must wager all deposits at least once before any withdrawal, and the operator applies withdrawal limits even to progressive jackpot wins, which reviewers consider unfair. As an MGA brand its responsible gambling tools should be strong, but the withdrawal terms and mixed payout experiences warrant a close read. Draft, pending GC review.
Big5 is operated by Condor Malta Ltd under a reported Malta Gaming Authority licence, so its responsible gambling tools should be strong. However, it requires deposits to be wagered before withdrawal and applies withdrawal caps even to progressive jackpot wins, so read the terms carefully.
Condor Malta Ltd, which founded Big5 in 2018 under a Malta Gaming Authority licence.
Payouts take 2 to 3 days. Players must wager all deposits at least once before any withdrawal, and withdrawal limits are applied even to progressive jackpot wins.
Around 36 methods including Visa, Mastercard, Skrill, Neteller, Payz, Trustly, Paysafecard and some cryptocurrencies such as Bitcoin and Ethereum.
Around 3,921 slots from 55 providers including Evolution, Betsoft, Relax Gaming, Red Tiger and Merkur, plus live casino and table games.
No. Big5 is a casino-only platform and does not operate a sportsbook.