Dimitri Dimitrov
by Dimitri Dimitrov Published on November 7, 2024
Last updated on June 24, 2026
FLUTTER ENTERTAINMENT PLC (VIA THE STARS GROUP)
PokerStars Casino Review
UK Gambling Commission, Malta Gaming Authority (MGA) and Isle of Man Gambling Supervision Commission Licensed
Responsible Gambling Index: GREAT
T&C Apply. 18+. Gamble responsibly.
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PAID INDEPENDENT REVIEW

This operator has paid for an independent review to be conducted and published on Gamblers Connect. Payment covers the review process only, not outcomes, scores, or editorial conclusions.

This fee does not and cannot influence editorial assessments, verification outcomes, RGI scores, or any published finding. Negative findings are published.

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Casino no-affiliate policy
✓ GC Verified ▾

GC Verified: Independent Assessment

Every listed operator undergoes independent verification: Proof of Play (real-money testing with blockchain records), RTP verification, and licence authentication against official regulatory databases (MGA, UKGC, DGOJ, Curacao, and others).

Verification outcomes cannot be purchased or altered. This is an independent assessment, not an endorsement or recommendation to gamble.

Casino verification methodology
◉ RGI Score ▾

Responsible Gambling Index (RGI)

The RGI is our proprietary framework evaluating operators across 12 responsible gambling criteria including self-exclusion, deposit limits, reality checks, and cooling-off periods.

5-tier scale: Poor · Concern · Average · Great · Exceptional.

RGI scores are independently determined and cannot be purchased or influenced by commercial relationships.

RGI scoring methodology
18+ Only ▾

Responsible Gambling

Gambling involves financial risk and can be addictive. You must meet the minimum legal age in your jurisdiction (18+ in most of Europe, 21+ in select markets).

Gamblers Connect does not encourage, promote, endorse, or facilitate gambling activity.

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Responsible gambling policy
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Commercial Disclosure

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Casino commercial disclosure
PokerStars is a flagship global brand owned by Flutter Entertainment, best known as the world's largest online poker room, with a casino and sportsbook alongside it. It holds tier-1 licences from the UK Gambling Commission, the Malta Gaming Authority and the Isle of Man. This independent PokerStars review examines its licensing, payments, games and responsible gambling tools.
Proof of Play — Gamblers Connect Hands-On Test
This casino is yet to be reviewed using our Proof of Play method
Our independent hands-on verification is pending for this operator.
Read Policy →
Licensing & Operator Transparency
Licensed Operator
Regulated by UK Gambling Commission, Malta Gaming Authority (MGA) and Isle of Man Gambling Supervision Commission
✓ Licensed
OperatorFlutter Entertainment plc (via The Stars Group)
FairnessRegulated and tested under UK Gambling Commission, MGA and Isle of Man standards. Casino games from Pragmatic Play, Evolution, NetEnt, Quickspin, Playtech, Red Tiger and iSoftBet.
SSL EncryptionActive, SSL encryption
🏳
UK Gambling Commission, Malta Gaming Authority (MGA) and Isle of Man Gambling Supervision Commission
Since Poker room launched 2001; part of Flutter since 2020
Active, verified

Top-tier multi-jurisdiction licensing: UK Gambling Commission, Malta Gaming Authority and Isle of Man Gambling Supervision Commission. Owned by Flutter Entertainment. Confirm the licence that applies to the market being reviewed.

Responsible Gambling Index — Proprietary Gamblers Connect Score
Poor Concern Average Great Exceptional
10 / 12 criteria met  —  RGI Methodology →
Great
Above industry average
10/12
✓Reality Check
✓Self-Exclusion
✓Underage Gambling Prevention
✓Responsible Gambling Policy
✓Access Account History
✓Ethical & Responsible Marketing
✓Deposit Limits
✓Wagering Limits
✓Session Limits
✓Self-Assessment
✗Loss Limits
✗Budget Calculator

GC Responsible Gambling Index header shows a placeholder tier (GC page body states the RGI is not yet finalised). PokerStars is licensed by the UK Gambling Commission, the MGA and the Isle of Man and offers a full responsible gambling suite (deposit and betting limits, cooling-off, self-exclusion, GAMSTOP), so a Poor placeholder is clearly inconsistent. Please reconcile and confirm the official tier before publishing.

Payments & Banking — Regulated fiat methods (cards e-wallets bank)+ Methods
Credit & Debit Cards
3 options
VisaMastercardApple Pay
Deposits: Instant
Withdrawals: A few working days
Limits: No fees; from 10 GBP
E-Wallets
3 options
PayPalSkrillNeosurf
Deposits: Instant
Withdrawals: Fastest option, often within 24 hours
Limits: No fees; from 10 GBP
Bank Transfer
1 option
Bank transfer
Deposits: Instant to a few hours
Withdrawals: Up to 10 working days
Limits: No fees; from 10 GBP
Prepaid & Vouchers
1 option
Neosurf (where available)
Deposits: Instant
Withdrawals: Not applicable (deposit only)
Limits: Not disclosed
Min Deposit: Not disclosed (commonly around 10 GBP/EUR), confirm on site
Max Withdrawal: Withdrawals from 10 GBP with no charges. E-wallets are fastest; bank transfers should not exceed 10 working days.
KYC Required: Standard KYC verification required. No withdrawal charges.
The Gaming Ecosystem
Part of a 400 plus casino library (exact slots count not separately disclosed) Online Slots Not separately disclosed Live Casino Not separately disclosed Table Games Not disclosed Poker Room Not disclosed Instant Win
Online Slots

Slots from Pragmatic Play, Play'n GO, NetEnt, Red Tiger and Quickspin.

Live Casino

Live dealer tables powered by Evolution.

Table Games

Blackjack, roulette and other table games.

Poker Room

PokerStars runs the world's largest online poker room alongside the casino, plus video poker.

Instant Win

Scratchcards, quizzes and instant-win games available.

Sportsbook
PokerStars Sports
PokerStars offers a sportsbook (PokerStars Sports) and its flagship poker room alongside the casino in many markets. Confirm availability for the property being reviewed.
Not disclosed
Sports Markets
Not disclosed
Monthly Events
Not disclosed
Live Streams/yr

Customer Support

Live Chat✓ 24/7 — Not formally disclosed; support is 24/7. response
Phone Support✗ Not Available
Knowledge Base✓ Comprehensive — Not disclosed+ articles
Chatbot Pre-Screen⚠ Not Disclosed
Response Times (Tested)
Live ChatNot formally disclosed; support is 24/7.
Languages Supported
Multiple languages by market (English and others), confirm full list
Final Verdict

PokerStars is a flagship global brand owned by Flutter Entertainment, best known as the world’s largest online poker room, with a casino and sportsbook alongside it. It holds tier-1 licences from the UK Gambling Commission, the Malta Gaming Authority and the Isle of Man, scoring highly on licensing trust. Its casino runs over 400 games from providers such as Pragmatic Play, Evolution, NetEnt and Playtech, and it offers a full responsible gambling suite (deposit and betting limits, cooling-off, self-exclusion and GAMSTOP for UK players) plus links to support services. Withdrawals start from 10 pounds with no fees, fastest via e-wallets. GC’s placeholder RGI shows Poor, which is clearly inconsistent with PokerStars’ regulation and tools and should be reconciled. It suits players who want a trusted, heavily regulated brand with poker, casino and sports in one. Draft, pending GC review.

Frequently Asked Questions6 Questions

Yes. PokerStars is owned by Flutter Entertainment and holds tier-1 licences from the UK Gambling Commission, the Malta Gaming Authority and the Isle of Man. It offers a full responsible gambling suite including deposit and betting limits, cooling-off, self-exclusion and GAMSTOP, making it one of the most heavily regulated brands.

Flutter Entertainment plc, which acquired The Stars Group in 2020. PokerStars continues to operate under its own brand within the Flutter group.

Withdrawals start from 10 pounds with no charges. E-wallets are the fastest option, while bank transfers should not exceed 10 working days.

Cards (Visa, Mastercard, Apple Pay), e-wallets (PayPal, Skrill), Neosurf and bank transfer. It does not offer cryptocurrency.

Its flagship online poker room, plus a casino of over 400 games from Pragmatic Play, Evolution, NetEnt, Playtech and Red Tiger, and a sportsbook in many markets.

Yes. PokerStars offers a sportsbook (PokerStars Sports) and its flagship poker room alongside the casino in many markets. Confirm availability for your market.

Dimitri Dimitrov
Dimitri Dimitrov

Dimitri is an iGaming expert with nearly a decade of experience and a knack for crafting content that speaks directly to the iGaming crowd. He understands affiliate marketing, player psychology, and search algorithms, which enables him to write engaging, data-driven articles.