
New Research Initiative “The State of iGaming Teams 2026–2027” Aims to Tackle Staff Turnover and Provide Actionable Insights
Evenbeter has partnered with recruitment agency Headshot to launch a major industry-wide study titled “The State of iGaming Teams 2026–2027: Why People Stay. Why They Leave. What Leaders Can Do Next.” Data collection officially runs from September 3 to October 1, 2026, with the final comprehensive report scheduled for publication in late November 2026.
Designed to address a distinct lack of granular industry data on staff retention, alongside the rising financial and operational costs of losing experienced talent, the project will gather insights using a combination of online and offline surveys and in-depth interviews.
Comprehensive Scope and Detailed Analysis
The upcoming report will cover a wide array of critical workforce topics, including:
- Methodology and detailed respondent profiles
- Key drivers behind professional departures and staff retention
- How candidates evaluate and select prospective employers
- Management culture and overall employee experience
- Workplace burnout and workload distribution
- Gap analysis comparing what companies prioritize versus what employees genuinely value
- Shifting expectations among specialists for 2026–2027 alongside strategic employer recommendations
To ensure the data is actionable for individual businesses, the findings will be segmented by specialized metrics.
Executive Insights
Daria Fot, Human Resources Director at Evenbeter, commented on the objectives of the study:
“The goal of the research is to build a full industry picture of team conditions in iGaming and provide companies with practical recommendations for employee retention.”
Polina Kapitonova, CEO at Headshot, added:
“Market-wide averages offer little value to individual companies. We will break down the results by factors such as professional experience, function, and location, and show why people stay or leave in each context.”
Organizers have opened participation to all iGaming professionals across the hierarchy—ranging from line specialists to team leads and CEOs. As an added incentive, participants will be entered into a special prize draw featuring valuable rewards upon completion of the survey.