| Operator | Rossobash SRL and Terdersoft B.V. |
| Fairness | Games from major providers including Pragmatic Play, NetEnt, Evolution and Play'n GO. No independent RNG or eCOGRA certificate published. |
| SSL Encryption | Active, SSL encryption |
Holds a Curacao licence alongside a Costa Rica registration. Note that Costa Rica issues a company registration rather than a true gambling licence, so external player protection is minimal. Confirm from the site footer.
GC Responsible Gambling Index header shows a placeholder tier (GC page body states the RGI is not yet finalised). Winaura's responsible gambling provision is limited mostly to external help links (BeGambleAware, Gamblers Anonymous, GamCare) with little self-service tooling. Its Costa Rica registration is not a gambling licence. Confirm the official tier and tools on the live RG page.
Very large slot selection from Pragmatic Play, NetEnt and Play'n GO.
Live dealer tables powered by Evolution and other studios.
Blackjack, roulette, baccarat and other table games.
Customer Support
| Live Chat | ✓ 24/7 — Not formally disclosed; first withdrawals can take 4 to 5 days. response |
| Phone Support | ✗ Not Available |
| Knowledge Base | ✓ Comprehensive — Not disclosed+ articles |
| Chatbot Pre-Screen | ⚠ Not Disclosed |
Winaura is a newer casino and sportsbook launched in 2024 by Rossobash SRL and Terdersoft B.V., holding a Curacao licence alongside a Costa Rica registration (which is a company registration rather than a gambling licence). It offers over 4,000 games from providers such as Pragmatic Play, NetEnt, Evolution and Play’n GO, plus a sportsbook covering 30 plus sports. Two cautions stand out: withdrawals are modest and slow (50 to 1,000 euros per day, up to 10,000 per month, with first payouts often taking 4 to 5 days), and players must wager deposits three times before withdrawing even without a bonus, well above the usual 1x. Responsible gambling is limited mostly to external help links. Its Trustpilot score is a mixed 3.8, but it does pay. It suits players who accept the wagering and withdrawal terms. Draft, pending GC review.
Winaura launched in 2024 under a Curacao licence, operated by Rossobash SRL and Terdersoft B.V. It does pay out (Trustpilot around 3.8), but its Costa Rica registration is not a gambling licence, responsible gambling tools are limited to external links, and it requires 3x deposit wagering before withdrawal, so read the terms carefully.
Rossobash SRL and Terdersoft B.V., which launched Winaura in 2024 under a Curacao licence.
Withdrawals run from 50 to 1,000 euros per day, up to 3,000 per week and 10,000 per month, with first payouts often taking 4 to 5 business days. Players must also wager deposits three times before withdrawing, even without a bonus.
Around 13 methods including Visa and Mastercard, e-wallets (Neteller, Skrill), bank transfer and cryptocurrencies such as Bitcoin.
More than 4,000 titles from providers including Pragmatic Play, NetEnt, Evolution and Play’n GO, spanning slots, live casino and table games.
Yes. Winaura offers an integrated sportsbook covering more than 30 sports alongside its casino.